"This is the first time my wife and I have ever walked out of a restaurant. Party of 2, arrived at 6pm for a 6:30pm reservation. My wife and I enjoyed a drink at the bar, which was excellent. We were then seated outside at 6:30, and things went downhill. We saw 2-3 servers/staff stop and look at us but no one, no one, said anything to us, let alone greet us. It was a gorgeous night and we were chatting so we didn't pay much mind. After a bit, however, it was ridiculous. My wife went to the hostess stand. We were quickly given some bread and waters. It was 7:05pm. We were told the manager and a server would be over in a minute. At this point we were done. At 7:08pm we had it and left, opting to walk a short distance to Lib's Grill. On the walk over I called the restaurant to ask why we were ignored and spoke with the manager. While pleasant and apologetic out night out was compromised. She said they were short staffed and had several large parties that needed attention. We were very much looking forward to a good night and what looked and smelled to be great food. The manager asked us to come back and she would give us a $25 gift certificate. I said we were there for 38 minutes at a table, in the front to boot, and were completely ignored. Why would we walk back? In this day and age, completely unacceptable. Shame on Galliano, thank you Lib's Grill for a terrific meal and outstanding service!"
Cream Of Crab
