"We have been great customers for 6 years and ordered take out often. We went in person to the restaurant to eat and tried the Papaya Salad for the first time it was great. It was $12.00. However, when we ordered it with other items for pick up and I was very disappointed. The salad when we went to eat in was on a large plate/bowl and my daughter and I shared it. Plenty for two. The pick up box was so small, NOT the same size! The soup container is not the same now either, it is now smaller. I called to ask them about it and spoke to the man that is always there and USED to be friendly. He tried to tell me that it looks smaller in the container but is the same size as she always makes. I said I do know when I got the salad IN the restaurant and the one we got for pick up was NOT the same, it was like a side salad size. He then asked me if I have ever ordered a Papaya salad at other restaurants and it wld be different. Needless to say, I am not so d that I can 't know the difference. But I DO know the difference between a good restaurant and a bad one that is skimping on the pick ip portions vs in house dining. NEITHER the soup nor the salad portions were the same. My pics what what the soups USED to be served in for pick up vs. the new soup container and pics of the small container that he said was full salad we ordered $12.00 EACH. All we wanted was more lettuce and be given the same as what we paid for before. But he would not offer ANY acknowledgement or even a new salad and was determined to convince me that what I get is what I get. I was very polite about it cuz we have been going there for 6 years at least. For bad customer service and portion cutting with pick up orders over LETTUCE they have lost us as customers. Not cool. The prices went up because everything went up with covid, etc, but we still kept going and still always tipped well for pick up. Not only have they raised their prices, but are skimping on pick up portions. I paid $44.00 for a now smaller soup, 2 'salads ' and an order of spring rolls. We are NOT going back. You can 't treat customers like we are stupid and can 't cut portions and expect us to come back. Krung Thai Spring Roll"
