"Were I rating this as a carry out, the food having been excellent, I’d be giving it a higher overall rating. BUT, the management of the front of the house will have to go a long way to become barely competent as purveyors of hospitality. We had made reservations thru Open Table, confirmed for On arrival, I told the server that we were the Davis Party, reserved thru Open Table. He said, “we have vacant tables, no reservation is needed.” I pointed out that we wanted to be recorded as having kept our reservation as we do save the award-points. Then he indicated, that, actually, Thai Basil (Upper Arlington) had not started up with OT (REALLY! how is it that they appeared on the OT App, with openings designated throughout the evening and that I had received confirmation from OT of my reservation We were struck by the...er...Spartan furnishings of the eatery. Alright for a pizza takeout, but not to the standards one has for a sit-down restaurant in Darkness outside, the dining area was grotesquely lit with available lighting short of lumens, at the blue end of the color range. The effect was, even for those of us having taken pains to appear human and healthy, everyone evoked a hue of the recently late; a little queasy-inducing. When the food had been served, the sweet potato pakora needed salt. Salt and pepper not being a feature at our table, I requested salt from the server. About ten minutes later, salt and pepper, in dipping dishes, was delivered with the comment, “We’ve been open for six weeks and no one ever needed salt and pepper before.” (For the second time, REALLY?"
