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Red Lobster

Red Lobster

1923 Dell Range Blvd, 82009, Cheyenne, United States

Full • Wine • Food • Seafood


"Some may have had great experience but I am just sharing mine. My husband son and I were looking for some dinner because we had just moved to the Cheyenne area and had not been to a red lobster in a very long time so we thought why not. We get there and wewere told 5-10 min wait which is no biggie. We get seated 20 min later and we understood that 5-10 min can take longersometimes. We get at our table and we were there for at least 30 min before some other customer talked to the hostess saying wehaven’t even gotten our drinks yet or been seen. The hostess had walked by us and made eye contact 3 times. Our waiter finallycomes and we order. We then wait another hour before we even get a sorry it is taking so long. By then my son was super hungryand tired. We said can we cancel and just go we are sorry but we can’t wait any longer. They said our food just popped up ifwe wanted them to bag it up. We said ok sure another 30 min goes by and we still don’t have it so I find the manager whoinformed us that we were forgotten. They dropped the fries as they were bagging and I could not wait any longer as it was wellpast dinner time and almost 8. We went to Wendy’s to get my son something fast. He was literally so tired he couldn’t eveneat. I am frustrated because if they needed longer waits in between seating customers they should have said so. I am mad atmyself as well for not leaving sooner and getting some food in my sons belly. They still wanted us to pay almost $70."

Red Lobster

Red Lobster

34 Backus Avenue, Danbury, CT 06810, United States

Cheese • American • North American • Delivery Services


"Our server was AMAZING. He was extremely attentive to my husband and myself. He was prompt with bringing every single thing ordered out!! He was easily the best server I 've ever had!! I don 't remember his name unfortunately... My receipt says Melillo! On it... I haven 't heard that as a name before, but if that 's him I want him to receive proper credit!!! We each ordered New England Clam Chowder as our starter... It was a bit bland.. However street sprinkling some salt and pepper on them we were happy! Our food was cooked PERFECTLY. My 6oz Filet Mignon was incredibly juicy and cooked to perfection! (Medium My side of green beans was perfectly cooked with zero crunch (I HATE when they 're undercooked! My other side was lobster mashed potatoes, that was a first for me... I LOVED them!! My husband ordered the Seaside Shrimp Trio with the lobster mashed potatoes and quinoa rice... He refused to touch the rice... To be fair I did tell him he wasn 't going to like it, but did he listen? Nope! He did his own thing and ended up with something he couldn 't eat... I know if we go back he 'd order it again and insist he liked it last time!! This restaurant was great... I 've never been to a chain with this type of service! There was even a table diagonal from us who was friends with our server.... We wouldn 't even have known had our server not thanked us for paying him such a wonderful compliment in front of one of his best friends... He did NOT stand at his friends table socializing... He made sure all of his chain customers were attended to! Will definitely return!!"

Red Lobster

Red Lobster

6151 34th St N, 33714, St. Petersburg, United States

Full • Seafood • American • Catering


"Worst restaurant experience ever! Just left there. The website shows them as busy but it was anything but busy. At first we were greeted by a manager as the hostess was seating someone. We were seated pretty quickly with Jamie, but without menus. We ordered our drinks, 2 teas and a beer. We got the teas but the beer took about 15 minutes, in a restaurant that wasn?t very busy. After waiting another 10 minutes, he came to take our order when we informed him we were still waiting on menus. We were given menus after another 5 minutes. After another 15 minutes, he took our order and brought us biscuits. No napkins or silverware yet.my daughter got a salad at which time she was needing another tea refill. He took her drink from the table. After a half an hour from placing our order the main courses were brought out. Once the food was delivered, we had to ask for silverware. My husband ordered a lobster tail, shrimp scampi and sea scallops. His side was rice, which was crunchy as if it just came out of the box. No tenderness to the rice at all. We mentioned it to someone who blew us off and said it?s the little brown crunchies in the rice. No, I could pick it up with my fork, drop it to the plate and hear it land! The lobster was dry and you couldn?t get it out of the shell! The scallops were also dried out. Obviously, the plate sat under the heat lamp long enough to remove all moisture from the dish. I ordered 1 lb of crab legs which were a joke. At the most it was 1/2 lb and mostly the thin non meaty end pieces. Certainly no where near $34 worth of crab. I ordered a lobster tail add on for $13.50 and it too was small, dry, tough and hard to get out of the shell. It was a fight to get any meat at all out of either the lobster or crab legs. See photo. The baked potato was fine. My husband would not allow me to call a manager because he likes to avoid conflict, but I can voice my opinion here. Avoid this Red Lobster! The last time my daughter and I ate there, we had a similar experience and vowed not to go back but got a Red Lobster gift card for Christmas and decided to give them another try and use the gift card. A $25 gift card and a $100 later, we learned a valuable lesson."