"I made a reservation for 6 on a Saturday, early afternoon. When I showed up, the hostess and the manager said that they don't take reservations and there was nothing they could do. Unfortunately, I wasn't the only one, as the group behind me had the same issues. I understand technical issues, I really do. However, with a larger group, we tried to assist the establishment by letting them know in advance and to no avail. If I wanted to wait an undetermined amount of time for a table, I could do that by popping in. I'm sure that there are things that were out of their control and affected this. I'm not complaining, just letting people know that the reservation system is suspect and don't count on your preplanning efforts to matter."
