Crispy Hash Browns
Perkins Bakery

Perkins Bakery

4319 W Swamp Rd, Doylestown, Pennsylvania, 18902, United States, DOYLESTOWN

Delis • American • Bakeries • North American


"If I could give no stars I would ! This was by far the worst experience eating at a restaurant. After being out in the heat Saturday July 20, we headed over to Perkins to have a family dinner with my husband two kids and mom. First off it wasn?t busy at all from what we could see and only 9 booths were being served at the time we came In we were the 10 in the section. So I was like oh this nice it?s not full at all our food won?t take that long. My eldest son being four is very patient to an extent and my youngest being a year old has well if you have kids you know. I?m not exaggerating when I say we had our drink order taken 30 min after we sat down 30! And it took another 15 to get them out to us. And after we finally ordered our server lost our slip and had to comeback and ask us what we ordered again. This no way being waitress?s fault btw but management our waitress was swamped alone in her section with 12 tables all full. And there was 3 extra people on the floor including who I be was the manager just walking back and forth not doing a single thing at all. At one point another waitress came to clear a table next to us and didn?t wipe it down just took dishes that?s it and it was still dirty when we left again no more than 10 -12 tables full during the 2 hrs we were there. The manager kept putting everyone that came in, in one area and expecting the one waitress that was actually doing work to manage them all. When our food came out it was a mess and I wish I would?ve taken more pictures but my kids being kids started digging in cause it had been A whole hr and like 15 minutes to get our food. My husband ordered the French dip and the sauce was literally dried spit in the bottom of a cup and my sons Mac and cheese was burnt and the pancakes we ordered were in no way shaped like a bear but a blob the lettuce in the salad was wet and dripping water which I had to tilt and empty out on a napkin I cannot recommend this restaurant at all, the lack of care from the manager and the kitchen staff as well as whoever was there was not okay and the only one trying was our waitress. And ended up paying for the Burt Mac and cheese the what looked like spit mystery dipping sauce and a wet salad. By far the worst oh and if you were wondering were the manager was when we got our check and went up to pay along with 3 other people as we waited for him he was in the back don?t know what he was doing but for a restaurant of the capacity they have to be that understaffed at that time was not okay but like I said saw at least 2 other waitresses other that our own there and the manager and no more that 12 tables being served with parties of two. We were the biggest group there with 5 people it was so bad how do you serve burnt Mack and cheese to a kid and what made it okay to serve any of the other items on our order. Not good not good at all"