"Probably one of the worst experiences I’ve ever had at a restaurant. We were a party of 8. Food came out one plate at a time over the course of about 20 minutes. The first person who got her food was done eating by the time the last person got theirs.. BUT, that wasn’t the worst part. When my husband’s food came out the waiter spilled a HUGE cup of tartar sauce all over his coat and my brother’s coat. My husband’s coat was ruined. The good news is that they did end up buying him a new coat because the stains did not come out. My brother’s stains came out of his coat, but he wasn’t compensated anything for the headache. The whole experience was just AWFUL. My mother had to beg for rags and water to clean up tarter sauce that was literally dripping from their coats. Zero help was given to help us clean everything up. Not one person came running to give us an hand. And we were on our way to see a Christmas parade so they needed their coats to be wearable. The manager had absolutely no remorse and we weren’t given anything to make our experience a little bit better IN THAT MOMENT. In fact, we had to ask to speak with her! Like the least you could do is comp 1 meal?!?! Maybe a free drink or a cookie?!?!?! She was rude, unapologetic, and lacked any sense of remorse! Who would ever give someone like that a manager job? We all lost our appetite as my mom dunked dish rags in a pitcher of water to try to clean up a huge tartar sauce mess all over their coats! We understand accidents happen, but their lack of empathy was AWFUL. Food was just OKAY. Definitely will never return for horrible service, just okay tasting food, poorly trained management, and a huge headache."
