"Disappointing Experience, Consistent Disrespect, and Poor Quality I've given this business multiple chances, but each visit left me more uncomfortable than the last. What stood out most was the drastic difference in how I was treated compared to other customers specifically Hispanic customers. I watched the owner engage them warmly and hold long, cheerful conversations, even after their orders were complete. Meanwhile, I was left standing, often ignored, as if my presence was inconvenient. What made matters worse was when I found a hair in my cake. That was the final straw. Beyond that, the overall quality was poor the icing was hard, the fruit was clearly old, and it was obvious these ingredients had been sitting out far longer than they should have. This isn’t just about a bad dessert it’s about how people are treated. It’s disheartening that in 2025, Black customers still have to tolerate this kind of cold, dismissive service. I’m not expecting fake cheerfulness, but common courtesy shouldn’t be too much to ask. Her demeanor toward me felt reluctant and unpleasant every single time, in stark contrast to the warmth shown to others. This pattern wasn't imagined it was consistent. I initially chose this place for convenience, but I’d rather travel farther for respect and basic human decency. I’m not trying to generalize an entire group, but this isn't the first time I've experienced this type of treatment from someone in the Hispanic community, and it's extremely discouraging. I hope this feedback encourages some reflection. Everyone deserves to be treated with fairness and dignity especially in a business setting. Food: 1 Service: 1 Atmosphere: 1"
