"Ran across them the day before they closed for a 2 week break. Not sure if that was why. I ordered a fried tofu app and basil fried rice with shrimp. The rice was just that with veggies, nothing fried or seasoned about it. I ended up having to season it at home. I’ve never had to season or add anything to Thai food in my life outside of occasional soy sauce or plum sauce for spring rolls. Their sauce (for dipping the tofu and added to the side for the rice) was beyond watery. I’m assuming it’s sweet and sour sauce but why so watery? Hidden fees “for their staff”get added to your meal. Thought that would be nice to mention upfront. For a $12-14 entree and $5 app, no drink, plus tip, my meal was nearly $32, at lunch. No delivery service. Wild! Please tell ppl you add surcharges to support your staff in addition to customers tipping and not hide this. It feels very disingenuous. Thanks for your reply. It feels a tad aggressive. Maybe you have me confused with another customer. I had no complaints when I entered. Words were minimum from your staff so there’s no way you’re referring to me about pointing out a sign upon entry “when I complained”. I had no complaints at the time. I noticed the small hidden one on the register. No spices were requested nor received. I noticed the taste in food once I returned home so yep, no request for spices made in person. Hence, the review, after. Definitely won’t be returning after a response like this. Thank you for responding publicly! I will definitely be finding other Thai places to dine and informing others."
