"My partner and I have been to Rooh 10+ times and have recommended it to friends, family, and business partners from all over the world. With that being said, I don’t normally write reviews, but I felt compelled after an exchange we had with someone working there as we were leaving. Due to Covid requirements there is a time limit, which we understand, however, after we were given our bill by the waiter he told us that we were to pay virtually and he mentioned that he would still be stopping by our table once more after paying. We were under the impression that he was going to pick up the bill, so even though we were over our time limit we still were waiting for our waiter to come back. Unfortunately, before this could happen another man who had not served us and whom I assume must be the manager, immediately came to our table after we paid and told us that he needed the table and that we needed to go. Again, I would like to reiterate that we understand the Covid requirements and we were happy to leave and give up our table, but the way he delivered his message and in such an abrupt way that not only embarrassed us, but left a bad taste in our mouths. I hope that this man understands that he may have lost two devoted customers and hopefully in the future he will work on how he delivers a message because I would hate for you to lose more. I would like to reiterate that our waiter was absolutely amazing and everyone that served us was amazing. The food was wonderful as well and we had ended the night on such a high note that it is very unfortunate we had to have this exchange with the manager (the man in the suit)."
