"I used to adore this restaurant, visiting the Bethesda location at least once a week. However, my experience took a turn after I ordered takeout. When I bit into the chicken pita, I discovered that the chicken was undercooked, which is completely unacceptable. I reached out to the restaurant, and they offered me a gift card (which I declined) along with a refund. Ultimately, they only reimbursed me for the sandwich, which was about $11, instead of the full amount of my order, totaling $19 for the chicken pita and hummus."