"Above all, the food is top notch; you'd struggle to find better Vietnamese in the city. But what sets Hanoi House apart is the care that the owners (who are also involved in the day to day) put into the food experience. I have eaten there plenty of times, but the one time I had an issue when I ordered through Caviar and they never showed the owners were super responsive, accommodating, and helpful. It's more important than ever to support local businesses, and you won't find a better, more genuine place to give your patronage than Hanoi House!!"