"I work with a child with autism and he was so excited to bowl. Drove him to Play, and we were turned away because bowling shoes were required. We 've been on many field trips with our amazing students, and that was never an issue. As we were walking out, there were three groups of kids playing without bowling shoes. I rarely post negative reviews, but this has to be seen by others. It was sad getting in the car while the child I was with kept repeating, I wanna bowl. I tried my best to explain, but he was too upset.Update:Thank you for your response. As you say that my statement above is untrue, I 'm only responding back to let you know your response is false.The child never told me it was too loud. He 's been bowling many times and loves it. I stood with the child, explaining we had to go somewhere else as he watched others bowl. The only other person who was outside was someone who appeared to be taking inventory on food (i could be wrong about that). You all sat in the back talking with each other, which I assume is what you 're talking about regarding informing the employee that you had special shoes. (I saw that meeting as I was walking out) No one flagged us down as we WALKED out. He never ran out. Check your cameras.Overall, I was really calm with the worker, and she was respectful towards me in the interaction. She clearly could tell I was disappointed, but she wasn 't rude. I will 100% give her credit for that. My review was a simple statement of what all happened. The ABSOLUTE main thing that got to me was what we were told why he couldn 't bowl, which I get the reason, yet as we walked out, three groups of bowlers had street shoes on.I do have respect for you standing up for your new employee, and I would do the same as you if I were in your position. I can 't criticize you for that, but to say my review is not true and LIE about what we did is the only reason I 'm responding.Best of luck in the future, and I hope families can experience nothing but fun at your bowling alley."
