"Gobble down your food quickly and get out was the overall vibe at this restaurant. I was excited to celebrate my birthday at a black-owned steakhouse I learned about from the Blaque Resource Network. The bartenders were courteous; the food was tasty. However, the waitress had a condescending tone and lacked basic customer service skills. When one of my guests inquired about pitchers of Sangria, she stated, this is a steakhouse, and we don 't do pitchers. Ricardo 's Steakhouse, Carmine 's, and others serve pitchers, and the environment was casual; this was not an unreasonable question. After her snide comment, we requested a bottle of Pinot Noir, which they did not have, and we were gracious about it and ordered Malbec. Furthermore, we asked for our appetizers to come before our main entrée, and all of our food came simultaneously. Our table was crowded and uncomfortable, given that space was already limited. While we were simultaneously eating our appetizers and entrees, they came with to-go boxes, and we still had about 40 minutes left in the time allocated for the table. Once again, we accommodated them and closed out the bill. We sat at the bar and spent more money, and then we were asked to leave as requested by the manager because the bar seats were reserved. I was disgusted and disappointed to receive such treatment at this establishment. Additionally, they did not have filet mignon or porterhouse steaks, which are standard at most steakhouses. Last week I went with my girlfriends to Blackstone Steakhouse; the treatment from the door to the table was superb. Here, the staff rushed to get us out of spaces reserved for parties that did not appear while we were there. Lastly, I want to remain hopeful that this restaurant will practice more grace and humility and less attitude and arrogance; it is a small establishment and should focus on delivering more quality service to ensure customers return. We could have gladly spent our money elsewhere for my birthday, an"
