Diablo Loaded Fries
Arby's

Arby's

10 Ryeland Dr, 72023, Cabot, United States

Cheese • Chicken • American • Desserts


"You will see my previous review below, where I left 5 stars because I've never had an issue with this location...until tonight. Not trying to be a Karen, but it wasn't good. My husband and I eat here on almost a weekly basis, like I said, never really had problems before. Well, we're very unhappy with the food we received tonight. We work in Cabot but live 45+ minutes away. We stop here and get food otw home. Tonight, we bought a 4pc mozzarella stick, a classic roast beef sandwich, and a small curly fry. I'll start with the roast beef. My husband said it was the skimpiest sandwich he's ever gotten anywhere. Three paper thin pieces of meat, flat as a pancake. On top of that, the meat was dry and just didn't taste good, his words. My fries were the worst part. They were hard as rocks, and so burnt that I couldn't even bite into them. Every single one of them were burnt to a crisp. Tasted horrible. When I crushed one in my hand, it crumbled to dust. Completely inedible. The cheese sticks were the only thing that was even halfway decent. I don't feel like we got what we paid for. We live so far away, by the time we got home, there was no way to go back and have it fixed. Really unacceptable. At other places, I always check my food before leaving just to make sure it's good, which we did glance inside the bag to make sure everything was there, and it was. But, since we'd never had an issue here, didn't expect this poor of quality. I hope this gets resolved, when it does I'll restore my previous, positive review. I have pics and video of the food we received, and a receipt, if they're needed. Previous review: Arby's is awesome!! Love it!! Food is always fresh and delicious. Reasonably priced for the quality. Staff is awesome here, on point."

Arby's

Arby's

1316 Mebane Oaks Rd, Mebane, NC 27302, USA, United States

Snacks • Chicken • American • Fast Food


"Before you read this I do want to tell you that the service is a bit better but if you go in you might not want to eat there. You can see the workers and only 2 or 3 of them are dressed clean and neat and that the managers ONLY! Now please read on if you 'd like to, it gets better! I went through the drive thru and I ordered a lot of food $43.00 to be exact. I had 5 roast beef meals and 2 of their amazing Loaded Mac and cheese. And when I got to the window to pay I asked the worker if I could have a lot of Arby Sauce packs she said sure. So when she gave me my bags I glanced in them to make sure I had everything including enough Arby Sauce and I didn 't see any right off so I politely ask the lady if I could have some sauce and she snapped at me and said, and I quote lady I put the sauce in the bag 1st, why don 't you look harder which was rude to begin with so I dug to the bottom of the bag with the sandwiches and there was only 5 packs for 5 big roast beef sandwiches, so I asked her if I could have some more and I 'd pay for it if I had to and she snapped again, and I quote lady I gave you as much as I can I said ok but I 'll pay for more if that 's the issue and she looked at me with a dirty look and said for me to check both bags so I did and there wasn 't any more so I just said ok fine if I can 't pay for more and you won 't give me more then I 'll find some at home hopefully, and I told her to simmer down that life wasn 't as hard as she was making it to be and told her thank you and to have a nice evening and I drove off. I will go back because I love the food but I 'm not happy with their service AT ALL! I 've never been treated like that before so just go easy on the workers is all I can suggest. Btw we used all those packs plus the few at my house so by no means did any of it get thrown away, we could 've def used more because my kids love it with their fries also. Moral of the story the employees are rude and just be as nice as you can when you go there"