"Ok. First time here. Not one to give a lot of bad reviews, but I was totally disappointed when I arrived after putting in an online order on the website that was supposed to be ready between 5:31 and 5:51. I walked in around 5:55 to pick up, learned the order had not even been made yet, and it seemed there was confusion that I had even made an order. The folks did sort it out eventually and did offer me a drink, which I declined. They let me know it would be another 20 or so minutes. I came back in 30 min at 6:30 after sitting in the car in parking lot, picked up the order and went on my way. Total time from order online to food in hand was a little over an hour for a pepperoni pizza and breadsticks. More frustrating than anything. I am not sure why my order failed, but it was one of those days. That is all. Food was decent, but I was on a tight schedule and this messed me up. I get it, mistakes happen. I am fair… so 3 stars for food and 2 stars for service. 2 stars over all because I just didn’t feel that great about my first time experience."
