Dobin Mushi
Sage 400 Japanese Cuisine

Sage 400 Japanese Cuisine

2800 Sage Rd, 77056, Houston, United States

Sushi • Asian • Healthy • Japanese


"I rarely leave negative reviews, but today 's visit deserves a special mentioning. Context: this place has been among my favourite sushi spots in Houston since 2015, and I believe one of my reviews from that time reflects all the nice impressions and experiences I used to have here. Until today. I was finishing my long road trip and decided to have lunch there. Obviously, I was dressed in simple sports clothes, for many hours of driving, no make up and no fancy labels on me, as I walked in and was heading towards one of the booths, the manager literally rushed across the room, yelling to the waiter who accompanied me, waving at her to not seat me there, and pushing us toward the smallest table in the most crowded part of the restaurant. I stopped and asked to be seated at a big table, but the manager responded, that those are all taken (observed people randomly walk in and take those spots later), I turned around intending to leave, but she suggested a bar table (which was a tiny bit bigger, but at least could fit in all the lunch plates for both of me and my companion). I don 't know what has happened since my last visit a few months ago: all the waiters I saw today were new, and the salad I always used to order this time was 1/2 of the portion. The food is still good quality, so I was going to just let those unpleasant moments slide, but when I headed to the restroom the same lady called to me in a pseudo polite condescending manner directing me to turn around and walk from the backside, not crossing the area where tables were. Don 't get me wrong, I have been taking this bathroom route for years, I simply didn 't know the back passage existed, otherwise I I would have taken it, but being loudly stopped like a child who misbehaved in the middle of the class and publically excluded from the populated area SUCH level of hospitality and professionalism I don 't think I have ever met in a restaurant, and I have been to many very different places, from Ossiano in Dubai to a tiny hut with handmade kottu roti in the middle of Sri Lanka. While I was at the restroom the manager approached our table and started taking away the unfinished plates while my companion was still eating, making him feel rushed out. I beleive if a person needs to be explained that a fake smile doesn 't make up for general feeling of terribly unwelcomed reception they should not be in any way involved into a business that works by providing service to people who are searching for a break from daily life troubles, for a good meal in a nice warm atmosphere. I used to advertise this place to all of my friends and colleagues, but god forbid they show up there slightly underdressed and receive an embarrassment of reception like that. This place is off my list for good. Big mistake. Big. Huge (c)"