"In terms of pricing, $12.99 for an 11-inch pizza isn’t competitive. Competitors like Mod offer more size options, while Burnt only has a one-size-fits-all approach, except for kids' pizzas. At Mod, I can get a pizza, salad, and soda for around $16. However, at Burnt, it's $13 just for the pizza, plus $7 for a salad, and a few extra bucks for a drink.
On a positive note, the staff was willing to remake my pizza with less cheese and paid more attention to leaving some crust. However, they seemed a bit put out by my request to serve it without the paper underneath. The second pizza held the toppings much better, though maybe their crust isn't designed for heavy toppings. It was decent but still very hot from the oven and had an extremely thin, dry crust—perhaps a nod to their name "Burnt." I personally enjoy the char on Blaze Pizzas, and their crust isn't dry, which Burnt hasn’t quite perfected yet. I noticed they cooked my pizza for about 8 to 9 minutes, possibly to avoid the toppings falling off again, but in doing so, the crust ended up drying out.
The atmosphere was nice, with pleasant music, but the restrooms were a letdown. They were dirty and had appliances that showed their age. Having a blow dryer without paper towels meant that after washing my hands, I had to touch the door handle that others likely didn’t clean, which was quite off-putting."
