Eggs, Home Fries Toast
Hyde Park Café

Hyde Park Café

311 Hyde Park Blvd, 14303, Niagara Falls, United States

Tea • Cafe • Salads • Coffee


"RUDE AF manager or owner. I am writing my first ever negative review because of how awful the manager or owner just treated me lol Ordered a large chicken finger sub from door dash and laughed when I looked at how little soggy tiny pieces of chicken was on it and how soggy it was. It was ALL bread. We have ordered breakfast from them religiously every sat and Sunday morning for months until now because our sons like their waffles but I wouldnt order there again if my life depended on it. When I called to complain the little girl who usually takes the orders on the phone was the only friendly one who offered to remake my sub but I got in a car accident so I had ordered door dash so that wasn 't an option. I told her I would send a picture or they could send a driver (weekends and randomly they have a delivery driver) and come pick it up, I just wanted a credit towards my next order. So she gave me a manager who told me they cut up 2 chicken fingers for an entire sub, that 's the length of a subway sub so about a footlong. And said he didn 't know what to tell me and would not credit or refund me and said do you wanna talk to Ty? And handed the phone off to whoever that is who definitely let me know how annoyed he was to have to listen to me then he laughed that I wasn 't happy about my food and sarcastically said well what do u want me to do change the brand of chicken? Because we arent going to help you or remake anything so I had a few choice words and hung up. Rude as hellll. Funny the only nice, professional one is the youngest, probably least paid employee. I hope they don 't treat her how they treated me. Posting pic of the garbage they sent me that they think is acceptable lol"