Wine • Full • Cafés • Steakhouse
"I been going to Mastros for many years and the service and food has always been exceptional until last night. Food was ok the Mac and cheese was super dry couldn’t fine the cheese. The service was poor. Our waiter did not provide the same service as the other tables that he was serving . First, my steak was undercooked I ordered my filet well done. Our waiter took back to the kitchen then after a few minutes he brought it back and it was cooked well done. Our waiter came to check if my steak was well done the second time which it was. After that one time he never came back to ask if everything was good or if we needed anything. He’ll pass by our table and wouldn’t acknowledge us he’ll just go ask the other people at the other two tables he was also serving. It’s very upsetting of not getting the same service as the other large parties he was serving. Every table regardless of the size party should receive the same service."
