"o'clock reservation. Very difficult to get in with wheelchair. Stood in the doorway several minutes before a server acknowledged us and told us to go to the counter. We waited while they decided where to seat us. On reservation I put in the notes we had a wheelchair. We were seated in front of what I guess would be called the hostess station. Server was very pleasant. Took only a few minutes before taking our drink order where I also placed the soup order. Got mom's drink, soup and nothing else for minutes. I requested my drink again in between there. Finally after minutes I asked, not so nicely, again for my drink. When I decided I wanted frittata with ham, grilled pineapple, and gouda cheese and mom decided the cob sandwich, we ordered. minutes went by before we got our food. Mine came first, fritta, potatoes, and fruit. Server took another because now she's having to cashier. Gave mom my fruit, she was hungry. Also got my own silverware and extra napkins. My pineapple was from a fruit bowl, no grill marks, and ham, sliced luncheon meat and lastly the cheese, sandwich slices. I was so disappointed. Yes it's mothers day but at no point were they ever so busy anyone was waiting to be seated nor ever full. People who came after us left before we did. As well as another customer, in uncertain terms, letting front end staff know how dissatisfied they were with their service."
