"After eating here several times, I can’t believe I am saying this: I am truly dissatisfied and very disappointed. I love this place and this isn’t the first time I have noticed a red flag, but this time, this red flag was brighter than that of the lady with red hair. I ordered pickup because with the whole pandemic thing I felt uncomfortable eating inside. Not only that, but last time I went to eat inside, the lady with red hair (on the receipt with my order says her name is Annie) Annie begs me for a tip and asks “Didn’t I do a good job?”... Yes you did do a good job Annie until you got impatient with me and that $20 I was going to hand you, went back to my wallet. I wish I were lying. I felt extremely uncomfortable. I hate eating inside now thanks to her. Mind you that when I go, my bills are from $110-$140, so I expect good service just like they expect their money and if not more. Well instead of expecting from the customer, they should expect from themselves. When I got home with my $111.10 pick up order, I got so furious to find out my cheesecake was missing. I get it mistakes happen, but how come when I don’t have 10 cents on me, I am not forgiven? I have to walk to my car to get spare change. So for them not to give me my cheesecake doesn’t sit well with me and on top of it all I had called twice specifically asking if they had this item at hand. They expect the customer to pay and even leave a tip, well how about they decide to prepare orders correctly. I am going to call tomorrow and if this place does not come to an agreement, not only will this restaurant lose a valuable customer but also a whopping monthly $500. In other words, if they can’t give me my cheesecake or my $4 back, they will lose a yearly approximation of $5,500."
