"2 of the best sandwiches I've ever found come from this facility, but there are some important changes that reduce the amount when times I get this location frequently. You now use a call center to take orders, the call center doesn't even know what options the restaurant has to offer, I can't now have a root beer with my lunch special due to this. Even the last time I was there, I experienced a physical change between management and an employee, which is very unacceptable when you ask me."