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El Patron

El Patron

1030 Freeland Dr Salisbury, NC 28144-5175, United States

Pizza • Seafood • Mexican • Fast Food


"Our family took my daughter to El Patron for her 6th birthday in March, and from the moment we entered were treated as burdens rather than guests. We waited over 30 minutes to have our orders taken. The waiter, Alex was extremely rude, cutting my wife off when she had questions about the menu and acting exacerbated when we asked for more chips. At one point he moved his hands hurriedly as if to tell us to wrap it up We asked if we could have the waiters sing happy birthday to my daughter as that was the entire reason she wanted to go there. He gave us a sour look but said nothing. Our food finally did come out 45 minutes after we ordered, is was dried out, lost much of its flavor and had clearly been sitting under heat lamps for an extended period of time. Long after finishing our meal Alex finally appeared at our table for the first time since he slapped down our food in front of us. He handed us the check and informed us bluntly that he was too busy and would not be singing to our daughter. It seems the only thing Alex did successfully that day way upset a 6 year old on her birthday.I have waited a long time to post this review as I wanted to let mysef cool off from how angry I was at the time. Let me be clear. At one time I loved El Patron, I had gone there since it opened and for a long time it was the best place in town in both quality and price. Sadly much has changed there. The service has has become abysmal. It saddens me to have to have written this review, I always admired George the owner as a model restaurateur, he has always made himself visible, often working behind the bar or as a server, and in the past their was almost always a manager on the floor who would check up on tables at least once a meal. I hope those days return at some point, however I'll never know as my family and I will never eat there again."