"My husband called an order in somewhat close to closing. He arrived between 845 and 850 to pick up. My son had decided that he wanted something to eat after all. My husband asked the very nice, helpful woman at the register if it would be ok to add something. She asked the kitchen and got the ok. However, it must not have been ok because once the order went in, a woman in the kitchen yelled Are you kidding me?!? and proceeded to complain the entire time the order was being made. Extremely rude, unprofessional behavior that made my husband and son feel as though their business was not valued or wanted at the Famous ."