Fettuccine Ai Porcini
Broccolino

Broccolino

446 Dean St Brooklyn, NY 11217, United States

Pizza • Salads • Italian • Ice Cream


"Reserved for 7PM for 2. The visit to the Bowie show ended earlier, it was raining outside. I arrived at the restaurant at 6PM alone, my friend could not make it by 6PM. The place was full, so was the small bar. (the note on OT a massive bar is wrong. I explained my situation, but it was obvious from the start there was no flexibility or good will here. Not by the person seating, not by the manager. When I told the manager 1 person not 2, he accused me of playing games ...The reason given repeatedly for no table was that the reservation was for 7pm. Not because they were fully booked, they were not. 1 table was free when I arrived, the other freed up while I was standing by the entrance next to the person who was seating the customers. Both were given to 2 walk in couples without a reservation. I was there, they did not have a reservation. While by the door, I was ignored as if I was invisible. No attempt was made to seat me, offer a drink, will do our best gesture... The only response was no. As if I was listening to some robots. In the end I went up to the manager to find out what was going on? He wanted to know if I was going to have everything ? I suppose the question was if I was going to have dinner? That was a question to be asked 20 minutes earlier, when I arrived. Yes, I was there to have dinner, but by then I lost my appetite to dine in this place, I left. My planned pleasant day off was completely ruined. I 've never been treated this way and I 've never been so insulted before in a restaurant. Was it because they did not want to give a table to a single diner? Probably. This would have been my 2nd visit. The 1st 1 1/2 years ago was a pleasant one. I eat out several times a week, but I have never before seen such rude, obnoxious behavior in any restaurant. The same day after I left, they cancelled my reservation on Open Table as if I did not show up. I suspect to prevent me from writing a negative review. I do not recommend this restaurant."