"I went to the restaurant at 7:24pm with my oldest son. We were directed to a table but no one gave us menus. Despite making eye contact with two waitresses and a waiter, we were ignored and left waiting without water or a proper greeting. At 7:41pm, we decided to leave when another customer tried to apologize for the poor service and said they would try to get someone's attention. I felt so disrespected by this point that I declined the offer of help. It was a nice gesture from the other customer, but it should have come from the staff."