Fig Goat Cheese Flatbread
Legacy At Nancy Lopez Country Club

Legacy At Nancy Lopez Country Club

17135 Buena Vista Blvd, The Villages, United States

Steak • American • Desserts • North American


"I am a long 19 year veteran of dining at Lopez. My wife and I and 2 friends went for dinner on 8/16/24. We were seated in the area we requested and were approached by our waitress who failed to introduce herself. Her response to questions that were asked were very short and abrupt. There was no attempt by her to interact in any with us. To put it bluntly, she was rude and not what we have come to expect at our favorite restaurant. After we ordered drinks she returned approximately 15 minutes later. She asked if she could take our orders, never mentioning what specials were available until I asked. She took our order and we did not see her for 25 minutes. When she did approach our table, I enquired what was taking so long with our dinner and her response was well it has only been 25 minutes. At that point in time, we were ready to leave and she offered to send over her manager. We explained in detail to the manager what had taken place and he immediately set about to make things right. He checked on our orders and informed us that they would be out shortly. He also wisely assigned us a new waitress (Tammy) who was professional and friendly. There followed visits from 2 other supervisors who insured us that the issue had already been addressed. They were kind enough to comp us our deserts, coffees, and deducted 20% from our check. They made our evening end in an enjoyable manner. Needless to say we will never be served by that waitress again. FYI, if you are interested in good service, personality and knowledge, request Jenna{Paint Sip}, Destiny, Or Tammy. You can 't go wrong with any of them. Kevin Mc Manus"