"In my last three orders, I specifically requested and was willing to pay extra for tartar sauce and cocktail sauce, but I never received them. Tonight, I asked for extra sauces again, and this time I didn't get any at all. I used to be a regular customer, but after this experience, I won’t be ordering from them again. They've lost my business over something as simple as sauces. It's frustrating enough that they don't offer drinks, but the lack of consistency is something I don’t want to deal with anymore. I can't believe they would treat a loyal customer like this. Goodbye!"