"This place was such a disappointment. I ordered the Chesapeake crabcake sandwich that came with coleslaw and french fries. My guest ordered the fish and chips. The fish and chips were pretty good and the crab on my dish was really tasty as well. However, the bun, the lettuce and the tomato that accompanied the dish was just a little too large to go with such delicate crab meat. Another terrible thing about this place unfortunately, is the staff. We had a waitress that was really inattentive and rude. I ordered one beverage and on the menu it said that it had fresh lime juice in it. However, it did not have fresh lime juice. They put roses in it and they overdid it. I informed the waitress that I wasn 't impressed so I sent it back. I ordered another and they muddled the cherries in the bottom of the beverage, which is a big no-no. I also sent that one back. The waitress told us that they are a pooled-house which means waitresses and waiters are supposed to work together meaning that they all can help each table when individual guests need assistance. I think this was her way of saying, why don 't you talk to somebody else. One thing that also really makes this restaurant different than others is that when a customer is unsatisfied with a certain part of a meal or drinks, service or staff, the management should come over to the table and make sure that everything is OK and say, we would love to have you back again, and make sure that your experience is better than this one. So, please don 't allow this first visit to be a reflection upon the rest of our service and commitment to our guests. So I will say this, we will never come back here again."
