"This is the worst customer service experience I have ever had! We arrived at 10:34 and were assured that pizza would be available. We waited for approximately 30 minutes for our order, but it never arrived. When we asked the bartender about it, we were shocked by her rude behavior. She claimed to be the manager and continually interrupted us, trying to dismiss us. She even started yelling at us and closed our tab because we were discussing the situation with our friends. As newcomers to this city, we felt extremely disrespected. It seemed like the bartender's attitude was influenced by our skin tone, which was unacceptable. We were not playing the race card, but it was hard to come to any other conclusion. We were appalled by the way we were treated at this restaurant. It was a truly disappointing experience."
