"okay, so in the second night in the row to dinning. again eating was excellent service not so. in the night before the valentinstag found the computer system down and the server had to take the orders with pad and pencil. how difficult was that? should not be that I grew up in the restaurant, not so difficult to order with pad and pencel. Now, tonight was the computer up and didn't run so much the service. we arrived before several other tables and yet they got the service of bread and water before us. We finally brought our waiter to pick up our drinks, ask for bread and he took our order. we plan on getting rid of it, so we first ordered appetizers. never seen the waiter again and when we did, he came with a dessert menu! this restaurant has won dinning awards, but I guess it is for eating because the service is lmao. we were in town for the jazz weekender in the quail lodge. we were in the same quail lodge last year. service was excellent. not so in this year. this is my hometown and it was disappointing to say that the quality of the service has only fallen fair. I said I would recommend to a friend as yes, as there is no maybe, but I will warn them that the service is completely missing."