Fresh Mixed Fruit
The Lot At Edgewater

The Lot At Edgewater

Allegheny Avenue, Oakmont, 15139, United States Of America

Cafés • Vegan • Coffee • American


"Horrible experience. Not a kid friendly place at all. We reached early and they gave us a corner table directly under the hot sun with countless tables empty. We had an infant in our arms and they said to stand there while they will ask someone to lower the blinds which still would allow the heat and sun to come, specially on the infant. There was not any area of shade on that table that would have allowed coverage for him. We asked about several other tables empty next to us and in shade and the girl rudely said ‘they are reserved’. You can see the photos I’ve watched just HOW many were empty. We kept standing by the table and waiting for next couple minutes for someone to lower the blinds with my infant in my arms and no one came. We asked the other girl for any other table only to have her come back and say ALL are reserved. I told her we would just leave then and she went ‘Okay!’ No customer courtesy, no offering for anything else. I went back to the main desk and looked at the reserved tables on the tablet with the girl there, and inquired another girl there. She told me it’s an online system and the specific tables aren’t reserved but according to the number of people. So no consideration was offered to us to seat us on a table with shade despite the restaurant being empty. The tables were reserved for next half hour so no accommodation was offered. Their logic was to let us be in the sun and heat while other tables stayed empty in cool shade for next hour or so. And there were couches or so that were also empty that I saw on the reservation tab at the front desk but like I said the girls didn’t even bother to make any suggestions or accommodations. Extremely rude staff, rude service. If you are a family with kids, think twice before going here. We had to drive another several minutes to get our toddler breakfast so if you’re willing to get your morning started rotten, with rude ignorant bunch of staff, no consideration despite having kids with you AND also pacify your little ones then sure. This is the place. NEVER going or recommending anyone."