"I frequently order from here. My wife enjoyed her bolognese, but the eggplant roll I tried had a rancid taste, which I suspected was due to the ricotta. I called to report the issue, and they were very polite and promptly sent me a slice of eggplant. I was pleased with that, as it was delicious, just as I had hoped. I'm willing to consider the initial problem a one-time occurrence, and their willingness to replace it definitely improved my overall experience."
