"I regret to write this review, especially since I've given this restaurant five stars in my previous visits, but I was quite disappointed yesterday. For the first time, both the service and the food fell short of expectations.
When we arrived, we weren't greeted at all, and there was no farewell when we left—just a simple "3," and then we were seated. We ordered spring rolls for appetizers, Boston rolls, duck ramen, and spicy fire noodles (I can't recall the exact name). I was dealing with sinus issues and specifically wanted a nice bowl of ramen to help clear my chest and nose. Unfortunately, the duck ramen arrived without any broth, even though it came with a spoon meant for broth. All I received were seasoned noodles—no broth whatsoever. I pointed out that this dish is usually served with broth and questioned the reason for a spoon in a ramen bowl if there was no broth. The waitress, who hasn't worked there as long as I've been a customer, insisted that this is how it is always served. She kindly offered to add more broth, but when she returned, she brought just a spoonful—literally, a spoonful of broth. To make matters worse, the noodles were also undercooked. I sampled a few pieces of duck and left the rest of the dish untouched. My son also complained that his noodles were chewy.
Throughout this experience, no one even asked how our meals were. For an $80 meal, it was quite disappointing. I plan to return to Varee, as I've always had great experiences there, but I felt it was important to share this just in case others have noticed a decline here as well."
