Frito Mixto
Son Cubano

Son Cubano

40-4 Riverwalk Pl West New York, NJ 07093-7843, United States

Cuban • American • Cocktail • North American


"I have been in the restaurant business for over 10 years, and when a guest walks in with a child and 5 month old infant...You should make some sort of accommodations for them especially in one of the coldest months in the year. We drove from NYC, about 30 minutes to arrive. We were cruising down Edgewater and decided to grab a bite somewhere before heading back home. The maitre 'd or manager, when asked if a reservation was needed, looked at how my wife and I were dressed and 6 year old son, said NO but insisted it is best to make reservations online. Without looking at the dining room or computer to check for availability, he said this place gets booked pretty quick and we may be booked tonight. One of the hostesses looked at him (manager wearing glasses), made eye contact with me and looked back down at the computer with nothing to say. If our attire did not meet code, let us know instead of making us feel uncomfortable with non verbal messages. We were unaware of this until our drive back home. I understand restaurants have their own dress codes but come on...I have worked in some of THE BEST restaurants in NYC, Midtown, where you dine alongside celebrities, politicians, Diplomats, Leaders of Foreign Countries, etc. and we always made accommodations for those who traveled for our dining experience no matter what was on their back or covering their feet ...and with no doubt if a child and infant was present . Lost out on a very good customer. Wish I had tried the food after reading amazing reviews about the menu! Beautiful place, could have better service to match the ambiance."

Son Cubano

Son Cubano

40-4 Riverwalk Place, West New York, United States Of America, 07093

Full • Cafe • Cuban • Bar-lounge


"We began with the sampler plate, which disappointed us. It included three pieces of cheese, three croquettes, five small pieces of pork, and three empanadas for $59—definitely not worth it. The rice was hard and flavorless, and the tostones tasted pre-frozen, which the waiter confirmed. The $17 drinks were underwhelming as well, although the desserts were enjoyable. When the waiter brought our food, he accidentally spilled sauce on our table while serving. While we understood that accidents happen, he had to clean it up with antibacterial wipes that had a strong odor, as the orange sauce could stain the table. Unfortunately, no additional gesture was made to apologize for the inconvenience. There was also a moment when all the servers seemed distracted by a meeting happening near the dining area, which was quite unprofessional and distracting. For the birthday celebrations, some tables received sparklers while we just had traditional cake and singing, which was fine, but inconsistent. I ordered the filet mignon with a side of squash purée and Brussels sprouts for $49. I was underwhelmed by the sides, which felt more like decorative touches than substantial accompaniments (just a small swirl of purée and three Brussels sprouts). The steak itself was good, but the menu does not allow for substitutions on the sides. This restaurant was much more consistent and impressive in the past. It certainly has potential to improve, but it needs to start with its food and drink quality. Good luck!"