"Let's start with the good stuff. The inside is gorgeous. They have lots of cool stuff around for sale and the atmosphere is very nice. The food and drinks are also good. Now the bad stuff. I ordered a bagel and a lemonade and from order to getting it, I waited ten minutes. I was the second person in line behind a lady that got one coffee. Then I watched the baristas walk around a little, have a couple of personal conversations, chat with the people behind me, make and deliver their bagels then realize I'm standing there waiting for one bagel which has yet to be toasted. Good news, I got my lemonade. For about ten seconds. It was 85% ice. It's such a cute place and I'd bring friends here, but its frustrating to watch the pace. Please just toast my bagel, put two squirts of raspberry flavoring in my lemonade and send me on my way. ?"