Fudge Brownie Sundae
Chick-fil-A

Chick-fil-A

1201 Elm St Ste LL06, 75270, Dallas, US, United States

Salads • Chicken • Mexican • Chicken


"We were trying out their catering. We put in a $185 order and scheduled it for pick up at 11:30 on a Wednesday to beat the lunch rush. We made sure to get the order in early online the day before. It wasn't ready at 11:30 and we had to wait in line too just to ask for it. There seemed to be some attitude about it from the get go with the employees. Like our catering order was a problem and they kept directing us to this young man...only he could help us apparently. He kept going to the back...first for the forgotten lemonade. Then the missing pickles. Then the chips that weren't in the bag. Then some condiment packets. Then a cashier loudly said to another customer right in front of us that the hold up on their order was caused by our catering order. Part of the order was missing and although we did get plates and cups there was nothing to use for the fruit tray or the chicken strips tray. Mostly it was the attitude galore we received from the moment we arrived from the staff at this location. They made it clear that our catering order was not welcome. Actually the staff were terse and borderline rude. I was disappointed because it was not ready and waiting for us when we arrived. I would say, do not to use this location for your catering. I won't be using them again. The Dickey's next door always does a great job with our catering orders...and they smile when we arrive. They are pleasant. Being kind to customers goes a long way."