"When we got to the restaurant, they claimed that they could not find our reservation. We showed them the confirmation and the confirmation number but they said we were not on their list which was handwritten and not computerized. We were put on a wait list and were seated after about 15 minutes. What is the point of making a reservation if we end up on a wait list. Also, why don’t they use a computer? Obviously, in moving from the computer to their handwritten list, they omitted our reservation. It was a very busy night but they should be able to handle or they should not be in business. This is not the only time that this restaurant has disappointed us. We ordered take-out and they messed up our order. We called and were told that they would give us some money back on a gift card. We told them that we would be back this weekend to use the card and they agreed. Last night, we asked for the gift card and they had no record. This place has good food but management is poor."
