Funny Face
IHOP

IHOP

813 Saint Andrews Road, West Columbia, 29210, United States Of America

Salads • Burgers • American • North American


"My family and I went out to eat at IHOP after church. Normally this IHOP in st andrews road is really good with great customer service. That was not the case yesterday. We sat down to be waited on for like 10 minutes. My husband had to call for someone to come take our order. It was a bunch of employees sitting down playing and laughing with each other at a booth beside us. The guy that was working in that section acted as if he didn't want to service us. So they sent someone else to be our server. Her name was Skylar she was great. While eating we witnessed a lot of horse playing going on, the employees was arguing with each other and they was playing in each other hair (gross) I didn't witness anymore wearing gloves or washing their hands after messing around in each other hair. We were so tempted to leave but our server was really good and professional. There was two occasions where the staff was playing and running in the restaurant. (Well that's not safe). There was a gut sitting across from us he also witnessed this and he just shooked his head in disbelief. It was super cold in there. When we was getting g ready to leave there was no on there to check us out. We child have easily skipped out on the check but were not like that. finally a young man came to check us out we was nice. That experience was unpleasant and we have always eating at this location and never had a bad experience until now since it's under new management. I believe they are all family and it's too much arguing and playing round going on especially in front of paying customers. Not cool at all very unprofessional they have to do better."