"Backyard Burgers in Cleveland, Ms has a great product and stellar customer service and this is what keeps this eatery afloat. There were only two employees working and they were efficient and friendly. Although I had to wait for a wild Turkey low carb burger and a regular wild Turkey burger, the staff made sure to continuously let me know what the status of my order was. It was a delicious low carb burger. And I was given a cobbler pie for my patient wait.Here is where we flip the coin. This restaurant is in need of serious upkeep and repairs. There are falling ceiling tiles, buildup around cabinets near the floor. Supplies are not stocked (paper towels, condiments, straws etc). The outside doors to the restaurant were wide open. Not sure if it was due to ventilation or air flow but temperature inside was not uncomfortable. Upon leaving, one of the workers said please come back to see us again ok?I really want to because the customer service was on point but the owners really do the brand a bad service with the quality and physical appeasement of the location. I think Cleveland deserves it and I think the workers deserve to serve in a place they can feel proud of."
