Garlic Steak Pasta
O'Charley's Restaurant Bar

O'Charley's Restaurant Bar

65 Highlands Square DrNC 287925722, Hendersonville, United States

Pizza • Kebab • Mexican • Fast Food


"Four of us went to this huge restaurant as my grandson wanted Ribs on his first day back from camp. We made a bad error in choosing this place. It certainly looked promising with a spacious dining room and a varied restaurant menu. Two of the four dishes arrived in an edible state, and the bartender who made us to Margaritas which were small but quite nice, ended up delivering the food as a runner. As I said two of the four plates were edible, and the other two, a rib and steak combo and a steak entree were so far off mark, that they shouldn’t have been served at all. Both steaks were cooked nicely, with proper cross marks on one side, but the opposite side was served pale gray and raw. Both steaks the same and the cook should have turned in his grilling permit! The ribs on one of the plates was over cooked, refrigerated and recooked beyond being edible. The waitress, upon us asking for a check asked if everything was ok, and peered down on our uneaten plates, asking if we wanted to wrap it up…we laughed. We don’t understand how such a large restaurant can stay open. Perhaps this was an off night but we won’t be back ever. Shame on the manager who saw two uneaten plates with uncooked steaks (obviously) and uneaten ribs not to at least question what had happened. We didn’t ask for any compensation, and left the waitress a 20% gratuity . Hope if you go you have a better experience!"

O'charley's

O'charley's

3350 Village Dr,OH 45005-5602, United States, Franklin

Tea • Seafood • American • North American


"I came tonight at 5:00 and ordered to go. I ordered a shrimp flour with potatoes, Mac and cheese and also a steak chicken plier with Mac and cheese with a salad, also a tea. An order to go home with me. I tipped 11.00. The young lady told me about 15 to 20 minutes for my order. They had other customers come to pick up orders during this time. I see commands both on their bookshelf and behind their counter. It was enough time when I didn't understand what took so long. I go to the counter and ask if they're done with my order, it's 5:40. My job wasn't just done, it's been up there for 20 minutes. I'm obviously upset that no one has harassed my name, nothing. I'll get my food and talk to the manager. I'll tell him the situation he says? What can I do about it? I said good Idk could lead the restaurant better, then he told me I was insulting for it. I told him it was insulting that I spent 50.00 on food to just let it sit on metal frames. He literally didn't care. So I ended up with food that was not fresh a salad that was among all other foods, so it was also hot and devastated, and a steak that was well done was not good. No, I don't recommend this place. The manager there must be the non-supporting person I've ever met in food or retail. Just in case you ask yourself, they only had a few customers in place and people in and out for picking up. Other customers were upset about picking orders, but none of them placed their order. What a waste of money."