"Oh, Incrediburger. I wanted badly for you to live up to the name. I am a big fan of Chef Adam Heggestad, the brains behind this quick service concept downtown. Unfortunately, the food quality and lack of customer focus caused us to have a less-than-stellar dining experience. My partner and I ordered the Juicy Lucy and Pure Gold, respectively. For anyone who 's not a burger aficionado, a juicy Lucy describes a burger patty with cheese inside--you cut it open, the cheese comes out. This burger not only did *not* have cheese inside the patty, but as you can see from the picture, it didn 't even have cheese between the double patties. It was a dry Lucy. A crusty ol ' Lucy. The saddest of all the Lucies. I chose to have the Pure Gold lettuce wrapped. Presentation was underwhelming, but in their defense, lettuce wrapped sammies and burgers usually aren 't much to look at. My burger was super overcooked, though, which was a bummer. Also, the menu mentioned a truffle foie gras mayo which I was super stoked about, but that was omitted completely. I would have told my server, but she was nowhere to be found for the majority of our visit. My husband and I were discussing leaving because of how long we waited to order. The lobby had other diners and I 'm sure they do a lot of to-go business, plus the whole world is short staffed, so we did our best to give grace. However, when she did hop over to our table, she literally didn 't say a word. Not, hi, can I take your order, nothing. We awkwardly started giving our orders with no prompting. It was rough. The saving grace for this meal was the side of beef fat fries we got. They 're delicious! They also have a mean ranch for dipping with an extra punch of dill. We won 't likely be back, but we stan for Heggestad still. Hopefully with a little quality control this place can live up to its potential."