"I've been ordering from this restaurant for a while since it's conveniently close whenever I'm in the mood for Vietnamese food. The food is decent; I usually enjoy their pho special and sometimes switch it up with the bun special. Generally, I don't have any issues with the place. However, I find it a bit frustrating when the older lady at the counter takes my order. Each time I order the pho or bun special, she always asks if I want everything included. While it's reasonable for her to ask once or twice, she seems to do it almost every time I call in. Isn't that the whole point of ordering a special — that it comes with everything? Customers usually mention if they want to leave something out, so her repeated inquiries are unnecessary. It used to be worse; she would even ask for the item number from the menu while I was driving when I ordered the bun special. It can be quite irritating, especially after a long day, when it feels like she can't take an order without asking superfluous questions. It's like being asked if it's daytime when the sun is shining brightly."