"I’m very disappointed with my experience today at Palermo’s bakery..I go to buy a cake from the bakery and as I’m already there I’ve always wanted to try out their food, so I go ahead and place my order for a CHICKEN Cesar wrap, thinking it was a regular chicken Cesar wrap I was not informed what was inside the wrap and their menu on the wall did not have anything written below the menu of what is inside the wrap so in my head I assume it’s ONLY CHICKEN!! I get to my car and couldn’t wait to go home to try the wrap, as I took a bite I notice an extra flavor with the chicken and was curious what else was added to my wrap besides chicken lettuce and tomato.. I notice bacon on my wrap, so as I’m still in their parking lot and couldn’t get down because I have a newborn in the car with me I call the bakery and told them I was there 5 mins ago and asked if my wrap had bacon inside and if yes, is it pork? I was told yes there’s pork bacon in my wrap.. and once I told her on the phone I can’t eat bacon her response was “why are you allergic” I respond “no it’s against my religion to eat pork” and her response was “oh” 2 mins of silence and no apology.. I was told “there’s nothing we can do and hangs up on my face” very disappointed with Palermo’s bakery in little ferry!! Don’t recommend going there with terrible service, and as I was paying for my order I was charged twice and was told to insert my card again DONT RECOMMEND THIS BAKERY ESPECIALLY IN THIS LOCATION!!!"
