"My family and I had a really bad experience in this restaurant. We are coming from Chicago to NYC for the first time to experience the greatness of it. Sadly, the experience here made me hesitant to try any other new restaurant. The problem here is that it was one person’s fault, our waiter. He was really rude. To begin he took long time to come to our table and greet us. Then, when he came, he gave asked us what do we want to order, but he never gave us the menus!! Then, he took another 7 to 10 minutes to come back to take our drink order, but he didn’t gave us the menu for these either. He told us that this restaurant does not have drink menu, but that they have anything that we wanted, so I asked for an apple caramel martini and he told me that they don’t make that, then I asked for a chocolate martini and he told me that they don’t make that either. He did not bother to go ask the bar tender for any options. Then, we order our food and when I wanted chicken for my pasta, he told me is going to be $10 extra. I said I don’t care. Meaning, I didn’t ask that. Then, our Oder took so long. He was taking good care of other tables but ours. I was going leave, but I didn’t want to make a big deal, I am on vacation and I wanted to have a good time with my family. Sadly, due to this bad experience, I can’t recommend Pietro’s restaurant."
