"One star for terribly rude and offensive service. I specified twice that I did not want my pizza warmed yet they still heated my pizza. I was confused as to why I had to wait for cold pizza so I asked again for my pizza. I’m a regular and usually they just pull the pizzas directly from the case and hand it to you if you’re warming it up at home. The person serving me, with her back turned towards me, told her coworker that I messed up and asked to have my pizzas warmed. I corrected her to say, no, I did not. She still had her back to me. I repeated myself and still she ignored me, kept her back towards me, and pretended I wasn’t there. It’s no big deal to me that they warmed up my pizza but what I can’t stand is the level of disrespect. Talking about me while I’m standing there and lacking the decency to face me. Please do better. This is my go-to pizza joint but no pizza, no matter how delicious, is worth the disrespect."
