"Best live music in all of New York City. Good food (small portions though). Decent drinks. Good crowd. Worst disorganized rude customer service, even on a less busy night. I made the decision to dine here based on the location of the seating. After we were seated by the waitress, we were forced by the manager to move and sit with strangers, in the front row right next to the drums. Meal came, and no silverware or napkins were given. I asked the waitress to tip the band on my tab and let the band know, and she didn't let them know.My waitress had no clue what she was doing. The manager was extremely rude when I tried to express my concerns, and at one point called me a liar. The owner was nice, explained the reasoning, yet was unapologetic about my experience. I understand why the poor experience, and maybe it was just poor communication. But the cluelessness by the waitress, and the rudeness by the manager are not acceptable.If you can put up with their poor service, then come here for the band, the food, and the drinks."
