"Tight wads 1. If they make 3-4 ounces too much, they are not allowed to pour it in a little cup or even let their employees have it. Their answer is, there should never be too much made, even by accident. It gets tossed) 2. If you have a coupon that is one day expired, sorry, you are out of luck. 3. I ordered 2-3 smoothies and one had a very light mix of ingredients in one of them. I went back the next day and told them I was a regular customer and one was very light on ingredients. It was a tasteless ice slush, they said you really need to drink it fast, as they can't be liable for how it might taste a few hours later. They actually begrudgingly gave me another one there, but with a frown. But if it's an ice slush, missing half the ingredients, it won't matter if you drink it a year from now. Sometimes they just miss. They have a young man who is their GM for their two locations and he must be on some aggressive profit sharing because they are over the top strict. The franchisers that own Rock Hill, the one by the magic house, and 15 other ones, are way more customer/employee friendly. They also offer gift cards, where you get a 20 ounce smoothie free if you buy a $25 gift card. If their location and drive thru both weren't so convenient, I would never go here. PS. They own the store in Fenton and this one in Sunset Hills. Again, over the top, shrewdly operated. You'd think it was a diamond mine. My guess is, they have friends and family loading up their google reviews with high marks."
