"order came 1 hour late, cold eating, not tasty, supplier didn't come high and I told him I worked so I can't leave the children alone. I wrote to him that he showed up and called the reception to the room and they woke up the children, after another 15 minutes the security man brought my food up. the ticket did not come with my order. I asked them to add the ticket with full quantity, restaurants names and date because I need the tickets for my refund from my bosses and because for me are necessary for my job. I regretted giving a tip."